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Run your leak report now
See the money your practice has earned but not collected - overdue invoices, unpaid claims, sessions that were never billed. Pick your practice software and the steps below match it.
See a sample report first - what you'll actually get
Example figures from a made-up practice, so you know what comes back before you share anything. Your report looks exactly like this, with your numbers.
In Zanda go to Tools > Data Export and tick just these seven: Client Profiles, Appointments, Invoices, Payments, Client Session Packs, Medicare Claims and Referrals (not Referrer Profiles).
Leave the rest unticked. RIFT never reads clinical files - Notes, Forms, Communication, Diagnoses and Insurance are excluded by design - so there is no reason for them to leave your computer.
Right-click the downloaded folder and choose Compress / Send to > Compressed folder.
The analysis runs in seconds. Your file is read in memory and deleted - we keep only the totals.
In Cliniko: My Info > Manage API keys. The pull is read-only - nothing in your Cliniko account can be changed, and treatment notes are never read. You can delete the key in Cliniko straight afterwards.
The key is used for one pull, in memory, and discarded - never stored, never written down. We keep only the totals.
A minute or two for most practices. Bigger ones take longer - the report lands in your inbox when the pull finishes.
Prefer RIFT watching daily instead of a one-off report? Start the 14-day free trial · what RIFT can and can't see on Cliniko
We'll email you these steps and your link, for when you're back at the desk. One email, no list.
Reading your export...
Matching appointments to invoices, invoices to payments, claims to remittances. This usually takes a few seconds.
Your leak report
Here's what we found
These figures are a first pass using standard practice policies. RIFT learns your clinic's actual rules - which billing happens outside Zanda, which fees you charge, which clients are special cases - so its numbers get sharper from the first week, and it chases the money instead of just counting it.
A copy of this report is in your inbox. Your uploaded file has already been deleted.
We'll run this one by hand
No action needed - your details are with us and the report will land in your inbox within a day.